Shipping Policy
At Zavora, we are committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
- Malta & Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may be affected by factors outside our control, such as customs delays or courier disruptions.
Shipping Costs
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Zavora is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [info@zavoramalta.com] and we will do our best to assist before the order is dispatched.
Delays
While we strive to meet all delivery estimates, delays can occasionally occur due to high demand, shipping carrier issues, or customs processing. We appreciate your patience and understanding in such cases.
Damaged or Lost Packages
If your order arrives damaged or has not arrived within the expected timeframe, please contact us at [zarovamalta@outlook.com] with your order details. We will work with you to resolve the issue as quickly as possible.