Terms of Service

Welcome to Zavora. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Terms
By using this website, you confirm that you are legally permitted to do so in your country of residence. You agree not to use our website or products for any unlawful, harmful, or unauthorized purpose.

Zavora reserves the right to refuse service, cancel orders, or limit access to our website at our discretion, including where we suspect fraudulent, abusive, or unlawful activity.

2. Product Information
We make every effort to display our products, descriptions, images, prices, and availability as accurately as possible. However, we cannot guarantee that all information on our website will always be complete, accurate, current, or error-free.

Product colours and appearance may vary slightly depending on your device settings and screen display.

3. Pricing & Payment
All prices are displayed on our website and may be subject to change without prior notice. We reserve the right to correct pricing errors at any time.

Payment must be completed at checkout using one of the available payment methods. Orders will only be processed once payment has been successfully received.

4. Orders & Acceptance
After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel, refuse, or limit any order for reasons including stock availability, incorrect pricing, suspected fraud, or payment issues.

If your order is cancelled after payment has been made, you will be refunded using the original payment method where applicable.

5. Shipping & Delivery
Shipping times are estimates and may vary depending on your location, courier availability, customs processing, public holidays, or other circumstances outside our control.

Zavora is not responsible for delays caused by third-party shipping providers or incorrect delivery information provided by the customer. Please refer to our Shipping Policy for further details.

6. Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy. By placing an order with Zavora, you agree to the conditions outlined in that policy.

Returned items must meet our eligibility requirements, including being undamaged and returned with original packaging intact.

7. Customer Responsibilities
You agree to provide accurate, complete, and up-to-date information when placing an order. This includes your name, email address, shipping address, billing details, and contact information.

Zavora is not responsible for issues caused by incorrect or incomplete information provided by the customer.

8. Use of Our Products
Our products are intended for general wellness, comfort, lifestyle, and convenience purposes. They are not intended to diagnose, treat, cure, or prevent any medical condition unless clearly stated otherwise.

Customers should use all products responsibly and according to any instructions provided. If you have a medical condition, injury, or health concern, please consult a qualified professional before using any wellness-related product.

9. Intellectual Property
All content on our website, including text, images, graphics, logos, branding, product descriptions, and layout, is owned by or licensed to Zavora.

You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.

10. Third-Party Services
Our website may use third-party services, including payment processors, delivery companies, analytics providers, and other service partners. These third parties may have their own terms, conditions, and privacy practices.

Zavora is not responsible for the actions, policies, or performance of third-party providers.

11. Limitation of Liability
To the fullest extent permitted by law, Zavora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our liability, where legally applicable, shall be limited to the amount paid for the product purchased.

12. Errors, Inaccuracies & Omissions
Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct any errors and to update or cancel orders if information is inaccurate, without prior notice.

13. Changes to These Terms
Zavora reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
zavoramalta@outlook.com

Thank you for choosing Zavora.